Privacy Policy

Last Updated: March 28, 2026

A&O Public Relations ("A&O," "we," "us," or "our") operates the website aopublic.com. This policy describes what information we collect, how we use it, and the choices you have.

If anything is unclear, email us at info@aopublic.com.

What This Policy Covers

This policy applies to information collected through our website at aopublic.com, our newsletter signup forms, our contact forms, and any email communications we send. It does not apply to third-party websites we link to — those have their own privacy policies.

Information We Collect

Information you provide directly:

• Newsletter signups — first name, last name, and email address
• Contact form submissions — name, email address, and your message

Information collected automatically:

• Analytics data — pages visited, time on site, referring website, browser type, device type, general geographic location (city/region level, not precise location). Collected through Google Analytics.
• Cookies — small text files stored on your device to help us understand how visitors use the site. See "Cookies and Tracking" below for details.

We do not collect payment information, Social Security numbers, or other sensitive personal data.

How We Use Your Information

• To send you our newsletter if you subscribe
• To respond to inquiries submitted through our contact form
• To understand how visitors use our website so we can improve it
• To measure the effectiveness of our content and campaigns

We do not use your information for automated decision-making or profiling.

Cookies and Tracking

Our website uses Google Analytics (GA4) to collect anonymous usage data. Google Analytics sets the following cookies:

• _ga — distinguishes unique visitors (expires after 2 years)
• _ga_[ID] — maintains session state (expires after 2 years)

These cookies collect information such as how often you visit, which pages you view, and what other sites you visited before ours. This data is aggregated and anonymous — we cannot identify you personally from it.

How to opt out:

• Install the Google Analytics Opt-Out Browser Add-On
• Adjust your browser settings to block cookies
• Use a browser with built-in tracking protection

We do not use advertising cookies, retargeting pixels, or social media tracking pixels.

Third-Party Service Providers

We share your information with the following service providers, only to the extent necessary for them to perform services on our behalf:

Google Analytics (website analytics)
Google processes anonymous usage data to help us understand website traffic. Google's servers are located in the United States. Google's Privacy Policy

MailerLite (email newsletter delivery)
MailerLite processes your name and email address to deliver our newsletter. MailerLite stores data in European Union data centers (Germany and the Netherlands). MailerLite's Privacy Policy

We do not sell, rent, or trade your personal information to anyone.

How Long We Keep Your Information

• Newsletter subscriber data — retained until you unsubscribe. When you unsubscribe, your email is removed from our active mailing list. MailerLite may retain a suppression record to honor your unsubscribe request.
• Contact form submissions — retained for up to 2 years, then deleted.
• Analytics data — retained per Google Analytics default settings (up to 14 months), then automatically deleted.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your personal information from our records
• Unsubscribe from our newsletter at any time using the link in any email
• Opt out of analytics tracking (see "Cookies and Tracking" above)

To exercise any of these rights, email info@aopublic.com. We will respond within 30 days.

* Data Breach — In the unlikely event of a data breach affecting your personal information, we will notify you and applicable authorities as required by law.

Do Not Track and Global Privacy Control

We honor Global Privacy Control (GPC) signals. If your browser sends a GPC signal, we treat it as a request to opt out of analytics tracking.

Email Communications

If you subscribe to our newsletter, we will send you periodic emails about our work, clients in the press, and what is happening across the arts, culture, design, and hospitality world.

Every email includes:

• A clear unsubscribe link
• Our physical mailing address
• Accurate "From" and subject line information

If you unsubscribe, we will stop sending you emails within 10 business days. We will never add you to our mailing list without your consent.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted connections (HTTPS) across our website
• Access controls limiting who within our organization can view personal data
• Secure, reputable third-party service providers with their own security measures

No method of transmission over the internet is 100% secure. While we take reasonable steps to protect your information, we cannot guarantee its absolute security.

Children's Privacy

Our website is not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 16, please contact us immediately at info@aopublic.com and we will delete it.

International Visitors

Our website is operated from the United States. If you are visiting from outside the US, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

If you are located in the European Economic Area (EEA) or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority. Our legal basis for processing your data is your consent (for newsletter subscriptions) and our legitimate interest in understanding website usage (for analytics).

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or how we handle your information: